Delivery Information

• Free 1st Class Delivery on all orders over £199 to UK MAINLAND.
• Free Next Working day Delivery on all instruments to UK MAINLAND (excluding hired instruments)
• Competitive International Shipping Rates

Delivery Schedule

We deliver your order right away. We aim to ship orders made before 2pm the same day but if you want to check on a lead time please contact the store. Orders made on Saturday will be shipped the following working day.

We have a massive selection of goods, although If your item is not in stock, we will back order it for you. You will always be emailed with the option to choose an alternative or cancel your order if you would rather not wait.

Postage Prices Outside of the UK

Simply add your desired products to the shopping cart, choose your shipping destination and the website will automatically assign your postage to the shopping cart.

UK Shipping Guide

Listed below is a guide to our UK Mainland shipping charges.

Category	Royal Mail 1st Class	Special Next Day	Special Next Day (by 12pm)
Clarinets	N/A	FREE	£5.00
Accessories	£3.00	£8.00	N/A
Heavy Items	£5.00	£8.00	N/A

Postage Within The UK

Royal Mail First Class (Default Shipping)

First Class Delivery aims to deliver within 1 to 3 days of postage but do bear in mind larger items are likely to need hand delivery (clarinets don't fit through letter boxes).

Royal Mail Special Delivery (Next Day)

If your order is placed before 2pm and is in stock we promise to deliver next day. If an Item is not in stock we will refund your additional postage costs and deliver as soon as the goods are available. Over 2kg we use a mixture of regular post (low value items such as bags and heavier stands) & various couriers (usually DPD or UPS) depending on location and value.

Postage Within The EU

Anything under 2kg ships with Royal Mail. Orders amounting to over about £50 ship using a signed for and, if necessary, insured postal service. Orders over 2kg ship with various courier services- again, usually UPS or Fedex. 

Rest Of The World

Any order under 2kg ships in the regular mail (unless otherwise requested at time of ordering). Higher value shipments are sent using a signed for and, if necessary, insured postal service. Heavier items ship by courier - again, we tend to use UPS or Fedex. Please note that, should you want smaller orders by courier (an advisable security measure in some countries) please specify clearly when ordering. This will often incur a higher shipping price which we may have to cover by sending an additional invoice.